great help by phone My experience has been very good, I received great help by phone and my art supplies arrived very quickly. Good job.
Alan A., Westshore | Covid Days Grate product and services. It certainly is a difficult time we're all dealing with. The most important thing is for us all to stay safe and be well. So, the fact the order will take longer is perfectly understandable, and I must thank you for your care and diligence in making sure you and your existing staff are staying safe. As a small business owner myself, I stand with you in your concern and care.
Nasim, | my frustration I just wanted to express my frustration with my order and service from last month. I ordered floating frames because I had some canvases I wanted to put between two pieces of glass to display and my online research showed that's what they were called. When my order arrived I was surprised to find that floating frames means something else on this website and of course I couldn't return them. So I was out $300. I also didn't receive all of the pieces to hang the other regular frames I had ordered and when I called, the woman on the phone didn't believe me at first and then never sent the supplies she promised. I bought them at Loews last week. I've worked with several online frame shops the last few years but this has been the worst experience.
Melinda, | this enhances our own reputation Received our order today, and everything arrived safely and in good order. We think your production of our images is truly elegant. We\'ve opened for our 21st season and we know from the last two seasons that metal prints have sold very well. So we will soon be following up with another order in time for the high summer season and also will be introducing some new images.
Congratulations on a fine product. All this enhances our own reputation. Thank you.
Regards,
Naamat, |