I ordered two frames, they arrived quickly and very well packaged, they were both exactly the correct size. rnOne was exactly as shown on the website, sadly the other was nothing like the website photo at all - instead of a soft white rustic, it arrived as dark grey underneath, covered in a thin layer of white, giving it an almost stripey appearance. I at first thought (as did the supplier) that it was a mistake and a different frame has been made up. the supplier was very pleasant to deal with but due to a misunderstanding I was required to pay the $15 postage to return the frame to them, which they worked on to give it a more white appearance and returned to me. So instead of $126, the frame ended up costing me $141 and although it is better, it is still not like the one shown on the website. After sending an email photo of the work they had done on the frame, the company did not follow up with me after delivery. I would not order custom picture frames online again.
Sally D., Maple Ridge | Wowza! I was amazed by the short time it took to get to me! I ordered on a Thursday and received the package on the Monday! Wowza! And the product is perfect!
Rosilyn Olsen, Raymond, Alberta | I only have good things to say Thank you Vancouver on Canvas! It was my first time ordering a customized collage canvas, and I only have good things to say. Customer service was great, the quality of the product was great, and the turnaround time was great. Thank you again!
Janice, Vancouver, BC | it looks great The picture arrived this afternoon and it looks great - the canvas is very tight!!
Thanks for the very quick response and the $25 credit. I look forward to using your services again and will be recommending Edmonton Canvas/KeenART Media to friends and family.
John, |