my frustration I just wanted to express my frustration with my order and service from last month. I ordered floating frames because I had some canvases I wanted to put between two pieces of glass to display and my online research showed that's what they were called. When my order arrived I was surprised to find that floating frames means something else on this website and of course I couldn't return them. So I was out $300. I also didn't receive all of the pieces to hang the other regular frames I had ordered and when I called, the woman on the phone didn't believe me at first and then never sent the supplies she promised. I bought them at Loews last week. I've worked with several online frame shops the last few years but this has been the worst experience.
Melinda, | Just want to thank you again for all the hard work and amazing canvases. They look absolutely spectacular and my client is very happy with them. Thank you again for going above and beyond, I really appreciate it alot.
Soozmani, | So happy and thrilled So happy and thrilled with the whole experience!
Wasn\'t sure if I would be getting the proper attention as a \'regular\' customer, as I was using the LivingSocial coupon, but turns out that there was nothing to fear.
My questions (sent in by email) were answered promptly and informatively. Ordering on-line was straight forward. Got a very friendly phone call to follow up on payment. Turn around time and deliver was amazingly quick. And to top it off, I am blown away at the final product. I absolutely love it! Very happy with the whole experience, and will definitely be doing this again!
Thank you!!!
karen beattie, North Vancouver | Excellent service. Excellent service. Quick delivery. Easy to upload from Australia and have delivered in Calgary.
Taylors, Melbourne, Australia |